Ab's Drive-In

Reviews about Ab's Drive-In

• 1 / 5

  By Brigitte Reed
  This is what happens when you hire teenagers and have them work the closing shift on a Wednesday night with no adult supervision:
  
  Wednesday night shortly before 9pm I pulled up to the Abs drive-thru speaker and an employee took my order. So far so good.
  
  Then I got to the window and waited. And waited. And waited. No one came to the window to take my card and confirm my order, no one came to give me my food. I was completely ignored. It took me approximately 8 minutes of sitting at the drive thru window with no service after placing my order for me to get annoyed enough to try honking my horn for service.
  
  Still nothing. I could hear the employees inside talking; laughing. I think they were doing end-of-shift cleaning. At one point I saw a male employee with a mop come within view of the window.
  
  Service at Abs is slow. It's kind of what they are known for. If you go to Abs, expect to spend at least 10 minutes in the drive thru line. (Turn off your car engine). Part of the reason for the slow service is because they don't make the food until you order it. And most of the time the wait is worth it, but this was seriously ridiculous.
  
  After I saw the male employee with the mop, I tapped my horn again. Nothing. I decided to give them until 9:15pm, then I was going to leave.
  
  I had waited at least 5 minutes in between honks, but both times I was ignored.
  
  I gave up at 9:13pm and left to go get food elsewhere. Chili cheese fries and a shake are HARDLY worth a 15 minute wait without any service at all, especially when you are the only car in the drive thru.
  
  So I took my dogs and I to the McDonalds "up" (south) 5600 W and I got myself a medium-sized meal, and I got my dogs each a plain cheeseburger for the same amount I had been told my meal at Abs was going to cost when they took my order.
  
  I know that this is a fast food restaurant, and most of them aren't really known for their great customer service, but when you can't even be bothered to greet a customer at the window when they are hungry and they want to give you money in exchange for some food, you are failing at your job.
  March 28, 2017
• 4 / 5

  By Dani Sachs
  Great fast casual burger joint, with reasonable prices. We can feed our family of three with shakes for under $25. Fun atmosphere and open restaurant layout so you can watch your order be made. Amazing home style skin on French fries, great shakes, awesome burgers and yummy corn dogs! Plus burgers and corn dogs are only $.89 on Saturday! It's our families new favorite!
  November 19, 2016